Introduction
These Terms of Service govern your use of vividloafers.com and the purchase of women's shoes from Kai Tung Limited. By accessing or using vividloafers.com, you agree to these terms. If you do not agree, you must not use vividloafers.com.
Eligibility
You must be at least 18 years old and legally capable of entering binding contracts to purchase from Kai Tung Limited. You agree to provide accurate and complete information during any transaction.
Account Registration
You may need an account to purchase women's shoes from vividloafers.com. You are responsible for maintaining the confidentiality of your account credentials. You must notify Kai Tung Limited immediately of any unauthorized use of your account.
Product Information
Kai Tung Limited sells women's shoes. Product descriptions, images, and availability are subject to change without notice. Kai Tung Limited does not guarantee that colors or sizes are exactly as displayed on your device. All products are subject to availability.
Pricing and Payment
Prices are displayed in the currency shown at checkout. You agree to pay all charges including shipping and taxes. Payment methods are listed at checkout. Kai Tung Limited may cancel orders for pricing errors or suspected fraud.
Shipping and Delivery
Kai Tung Limited ships to addresses you provide. Delivery timelines are estimated at checkout. Risk of loss passes to you upon delivery. You must inspect packages upon receipt.
Returns and Refunds: 14 days No-Reason Policy
Kai Tung Limited offers a strict 14 days no-reason refund policy. You may return any eligible women's shoes within 14 days of receiving your order for any reason or no reason. The 14 days period begins on the date of delivery. To qualify, items must be unworn, in original packaging, and include all accessories. You must contact [email protected] to request a return authorization before shipping. Kai Tung Limited does not accept returns after 14 days.
Refund Processing and Arrival
After Kai Tung Limited receives and inspects your return, refund processing begins. Refund processing and arrival to your account takes at least 14 days. This means from the moment Kai Tung Limited approves your refund, you must allow at least 14 days for the funds to appear in your account. The total time may exceed 14 days depending on your bank or payment provider. Kai Tung Limited is not responsible for delays caused by financial institutions.
PayPal Refunds
For refunds issued via PayPal, PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. You acknowledge and agree that PayPal refunds are subject to PayPal's own processing times and applicable regional regulations. Kai Tung Limited will initiate the refund within the required timeframe, but PayPal refunds take at least 14 days to complete.
Damaged or Defective Items
You must inspect all items upon receipt. Any claims for damaged or defective women's shoes must be submitted within exactly 7 days of receipt. You must contact [email protected] within exactly 7 days of receipt with photographic evidence and a description. Claims submitted after exactly 7 days of receipt will be denied. Kai Tung Limited will provide a replacement or refund for verified damaged or defective items.
Governing Law
These Terms of Service and any dispute arising from your use of vividloafers.com or purchase from Kai Tung Limited are governed by Hong Kong law. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong. Hong Kong law applies without regard to conflict of law principles.
Intellectual Property
All content on vividloafers.com, including text, images, logos, and software, is the property of Kai Tung Limited or its licensors. You may not reproduce, distribute, or create derivative works without prior written permission from Kai Tung Limited.
Prohibited Activities
You agree not to use vividloafers.com for any unlawful purpose. You must not attempt to gain unauthorized access to vividloafers.com or its systems. You must not interfere with the proper functioning of vividloafers.com. You must not use automated tools to scrape or harvest data from vividloafers.com.
Termination
Kai Tung Limited may suspend or terminate your access to vividloafers.com at any time for violation of these Terms of Service. Upon termination, your right to use vividloafers.com ceases immediately.
Limitation of Liability
Kai Tung Limited is not liable for indirect, incidental, or consequential damages. The total liability of Kai Tung Limited for any claim is limited to the amount you paid for the relevant product.
Changes to These Terms
Kai Tung Limited may update these Terms of Service at any time. You are responsible for reviewing the current version. Continued use of vividloafers.com after changes constitutes acceptance.
Contact Information
For questions about these Terms of Service, contact Kai Tung Limited at [email protected], +852 5422 2294, or Room 301, 3/F, Tak Tin Shopping Centre, 223 Pik Wan Road, Lam Tin.